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TERMS OF SERVICE
Terms of Service | StepSmart Footwear

Terms of Service

Introduction & Acceptance of Terms

Welcome to StepSmart Footwear ("www.xiaozhupipishimolanhen.com"), an e-commerce platform specializing in high-quality footwear, including performance sneakers, casual trainers, dress shoes, and seasonal footwear. By accessing or using our website, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Providing accurate and current information
  • All activities conducted through your account

We reserve the right to suspend accounts suspected of fraudulent activity or violations of these Terms.

Product Information & Order Terms

We strive for accurate product descriptions and imagery, but minor variations in color, material, or design may occur. All footwear is intended for general use unless otherwise specified in product details.

By placing an order, you:

  • Confirm you are legally authorized to complete the transaction
  • Agree to pay all applicable charges
  • Understand that specialized footwear (e.g., performance sneakers, lightweight runners) may have unique care requirements

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Transactions are processed through secure payment gateways.

Shipping: Delivery times vary by location. International shipments may be subject to customs fees.

Returns: Unworn, undamaged items in original packaging may be returned within 30 days of delivery. Return shipping costs are the customer's responsibility unless the return is due to our error.

Intellectual Property Rights

All content on this website (logos, product designs, descriptions) is the property of StepSmart Footwear or its licensors. Unauthorized use, reproduction, or distribution of any materials is prohibited.

Disclaimers & Limitations of Liability

General Footwear: While we prioritize quality, we cannot guarantee that any particular footwear will meet all individual preferences or perform identically for all users.

Performance Footwear: Athletic shoes (e.g., performance sneakers, lightweight runners) are designed for specific activities but do not prevent injury. Users should select footwear appropriate for their activity level and consult medical professionals for fitness advice.

Dress Footwear: Formal shoes (e.g., oxfords, leather derbies) may require break-in periods. We are not liable for discomfort during initial wear.

IN NO EVENT SHALL STEPSMART FOOTWEAR BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM PRODUCT USE.

Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction where our company is registered. Any disputes shall first be resolved through good-faith negotiations. If unresolved, disputes may be submitted to binding arbitration in accordance with commercial arbitration rules.

Contact & Effective Date

For questions regarding these Terms, contact us at [email protected]. These Terms are effective immediately upon posting on our website.

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